I have a couple of questions, but I’m just gonna ask this one. Why does H&M have no sales on for Christmas? ?????
Great customer service,very helpful and staff,I visited the store many times and always feel satisfied.Thanks to Ruban for helping me many times.
Horrible experience with this location! The manager could answer my concern with a better attitude. I am very disappointed and will never come back. I can drive miles to another location, but not this location, even though it is just 10 mins from my home. The experience I had at this location made me wonder if it is worth continuing buying from H&M after so many years supporting their business.
Tried to return an item within 5 days, with the original receipt, with the tags still on it, that I didn't wear, and was denied my return by the manager. I tried it on at home, didn't like it and hung it up back on a hanger before putting it back in it's original bag.The reason I was denied the return, was that there was white "lint" on the dress. The lint in question was from a white H+M acrylic and polyester sweater that was in the same H+M bag. I have NEVER had a bad experience with a clothing store in my entire life, but to deny a return due to lint coming off another item due to the poor quality of the manufacturing of the clothing in question is absurd. When I worked retail, we always had steamers and lint rollers to maintain the quality of our items. The quality of the items at H+M is terrible, the fabric is cheap. There was no damage to the dress, to the seams of the dress, no dirt and no perfume, because I never wore it other than to try it on. And I was denied a return due to microscopic fibers from their own clothing. My friend ALSO had the exact same experience with the same manager trying to make a return on a different day. They care more about making sure they hit their sales targets for the day, then they do about customer experience, and long term sales. Half of the clothing in the store already has loose threads, and poor seams due to poor manufacturing quality that they will blame on the customer. You just lost a life long customer. I will not be going back to this location ever. My friend won't either. That's probably why your sales targets are low, because your customer service is terrible. Which is why this location is not even at 3.5 stars. Interactions with customers like this one, will cost thousands of dollars of more business in the long run, then a cheap $45 dress. Ridiculous.
Overall negative experience. Wife wasn't allowed in the change room with me (fair I guess, even though I was only getting shirts) and also wasn't allowed to wait in the hallway. Employee suggested I text her to walk back and forth as I try each garment on which seems like a huge waste of time when she could have easily stood outside the curtain. Took my overpriced $50 shirt to the till and had to decline a membership three separate times before the cashier let me pay. Won't be back.
H&M offers trendy clothing at affordable prices. Their diverse selection caters to various styles and sizes, making it accessible for many shoppers. The store layout is usually well-organized, making it easy to navigate and find what you need.
As of Jan 14, 2023 Lot of new stuff for kids, new born, ladies & Gents. Very Limited items on sale. Only two cashier counter opened, Queue of 5-6 people average on weekends. Closing at 6:00 PM on weekends. Average price, Watch out for final sale before buying any discounted or sale items.
